TERMS & CONDITIONS

Last Updated: December 4, 2025

1. AGREEMENT TO TERMS

By accessing or using the DYPAQE website (hereinafter referred to as the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with all of these Terms, you are prohibited from using the Site.

Additional terms posted on this Site are an integral part of these Terms and are expressly acknowledged by you. We reserve the right to modify these Terms at any time. Your continued use of the Site following any changes constitutes acceptance of those changes.

2. USE OF THE SITE

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  1. Use the Site in any way that violates any applicable national or international law or regulation
  2. Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
  3. Attempt to gain unauthorized access to any portion of the Site or any systems or networks
  4. Use any automated system to access the Site in a manner that sends more requests than a human can reasonably produce
  5. Transmit any viruses, worms, defects, or any items of a destructive nature

3. ACCOUNT REGISTRATION

To make purchases on our Site, you may be required to create an account. You agree to:

  1. Accurate Information: Provide accurate, current, and complete information during registration
  2. Account Security: Maintain the security of your password and account
  3. Responsibility: Accept responsibility for all activities that occur under your account
  4. Notification: Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. PURCHASES AND PAYMENT

We accept payment through methods displayed on the checkout page, including Credit Cards, Bank Transfers, and E-Wallets.

  1. Pricing: All prices are listed in Indonesian Rupiah (IDR) and are subject to change without notice. We strive to display accurate pricing, but errors may occur.
  2. Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for any reason.
  3. Payment Processing: Payment must be received before order processing. Orders are subject to verification and may be delayed or cancelled if payment cannot be verified.
  4. Product Availability: Product availability is not guaranteed. We reserve the right to cancel orders if products are out of stock.
  5. Taxes: Prices include applicable taxes unless otherwise stated.

5. SHIPPING AND DELIVERY

Detailed information regarding shipping times and costs is outlined in our Shipping Policy.

  1. Delivery Times: Estimated delivery times are provided as guidance only and are not guaranteed
  2. Shipping Address: You are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect addresses
  3. Risk of Loss: Risk of loss and title for items pass to you upon delivery to the carrier
  4. International Shipping: International customers are responsible for all customs duties, taxes, and fees

6. RETURNS AND REFUNDS

Our return and refund policy is designed to ensure customer satisfaction while protecting our business interests.

  1. Return Period: Products may be returned within 7 days of receipt, provided they are unused and in original condition with all tags attached.
  2. Return Shipping: Return shipping costs are borne by the buyer, except in cases of defective or incorrect products.
  3. Refund Processing: Refunds will be processed within 7-14 business days after we receive and inspect the returned item.
  4. Non-Returnable Items: Sale items, customized products, and items marked as final sale cannot be returned.
  5. Exchanges: Exchanges are subject to product availability and may incur additional shipping charges.

7. PRODUCT INFORMATION

We strive to provide accurate product descriptions and images. However:

  1. Colors may vary slightly due to monitor settings and lighting conditions
  2. Product dimensions and specifications are approximate
  3. We reserve the right to correct any errors in product descriptions or pricing
  4. Product images are for illustration purposes and may not reflect the exact product

8. INTELLECTUAL PROPERTY

All designs, content, logos, trademarks, and brand names of DYPAQE are the property of DYPAQE and are protected by copyright, trademark, and other intellectual property laws.

  1. Ownership: All content on this Site is owned by or licensed to DYPAQE
  2. Restrictions: You may not reproduce, distribute, modify, or create derivative works without our express written permission
  3. Trademarks: DYPAQE and related marks are trademarks of DYPAQE. Unauthorized use is strictly prohibited
  4. User Content: By submitting content (reviews, photos, etc.), you grant us a non-exclusive, royalty-free license to use such content

9. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

  1. We collect information necessary to process orders and improve our services
  2. We do not sell or rent your personal information to third parties
  3. We implement security measures to protect your data
  4. You have the right to access, correct, or delete your personal information

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  1. DYPAQE shall not be liable for any indirect, incidental, special, or consequential damages
  2. Our total liability shall not exceed the amount paid by you for the product in question
  3. We are not responsible for delays or failures due to circumstances beyond our control
  4. We do not warrant that the Site will be uninterrupted or error-free

11. INDEMNIFICATION

You agree to indemnify and hold harmless DYPAQE, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  1. Your use of the Site
  2. Your violation of these Terms
  3. Your violation of any rights of another party
  4. Any content you submit or transmit through the Site

12. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Indonesia.

13. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Shipping Policy, constitute the entire agreement between you and DYPAQE regarding the use of the Site and supersede all prior agreements and understandings.

15. CONTACT INFORMATION

For questions regarding these Terms and Conditions, please contact us:

  1. Email: dypaqeofficial@gmail.com
  2. Response Time: Within 24-48 hours on business days